Slow Pour Distribution, LLC hereby warrants that for a period of eighteen (18) months from the date of purchase (or shipment, if item is backordered at date of purchase), the kilo' Autotamper will be free from mechanical defects in material and workmanship, and for 90 days in respect to non-mechanical parts. At its sole discretion, Slow Pour Distribution, LLC will either repair or replace the product found to be defective. The warranty is only valid for the original retail purchaser from the date of initial retail purchase through
Slow Pour Distribution, LLC and is not transferable. Keep the original sales receipt, as proof of purchase is required to obtain warranty validation.
Exclusions: The warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use of the kilo' Autotamper , use of improper voltage or current, improper routine maintenance, use contrary to the operating instructions, disassembly, unauthorized repair, or alteration by anyone other than qualified Slow Pour Distribution, LLC personnel. Also, the warranty does not cover Acts of God such as fire, floods, hurricanes, or tornadoes.
Slow Pour Distribution, LLC shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty.
Apart from the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in time to the duration of the warranty. Some states, provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, and therefore, the above exclusions or limitations may not apply to you. The warranty covers specific legal rights which may vary by state, province and/or jurisdiction.
Slow Pour Supply is to be responsible for parts deem defective warranty will cover replacement of parts, and customers will be responsible for repair labor.
HOW TO OBTAIN WARRANTY SERVICE: If your auto tamper fails within eighteen (18) months from date of purchase, simply e-mail us at firstname.lastname@example.org. If any parts need to be ordered from manufacturer, we will inform you of the time needed for service.
Please have the following information prior to contacting Slow Pour Supply, and we will contact you to determine the problem.
1) Proof of date of purchase.
2) Model and serial number.
Return and Refund
Returns are accepted within 14 days after delivery, so please check your autotamper immediately after they have been received. Only unused items with all original packaging will be accepted. After examining the returned item to be deemed as unused and in original condition, refund will be issued. We will issue a shipping label for you for your convenience, however, customers may be responsible for the cost of all return shipments.
Last update: December 2021