FAQ - Afterpay
Afterpay is a third party financial service to allow you to pay for your order in 4 installments. If you choose to use Afterpay for your payment, please refer to the information below. For further questions about the process and requirements, please submit your questions directly to Afterpay here
Slow Pour Supply is provides Afterpay as an alternative option for payment and should not be held responsible for any disputes between the customer and Afterpay.
Use this text to answer questions in as much detail as possible for your customers.
Simply shop online or in-store (where available) and add
items to your shopping bag and checkout as normal. At
the checkout choose Afterpay as your payment method.
First-time customers will need to register with Afterpay
and provide payment details, as usual, returning
customers simply log in to make their purchase.
It’s that easy!
Please note that all items in your shopping bag must
be eligible for Afterpay. A minimum purchase amount
may apply and you must meet additional eligibility
requirements to qualify.
All customers are required to make their first payment at
the time of purchase, with the remaining three payments
deducted every two weeks from your chosen payment
method. If you choose to make additional payments
before your scheduled pay dates, you may do so through
your Afterpay account.
You can log in to your Afterpay account to view your
payment schedule and make a payment before
the due date if you choose to do so.
Check out the Afterpay Payments FAQ.
Afterpay orders are delivered as per our standard
shipping time frame after you complete your
order online.
Visit the retailer’s shipping page for more information.
Yes, transaction value limits apply to purchases made on
the retailer website using Afterpay.
Afterpay is not available on purchases of gift cards. If you
are purchasing gift cards along with Afterpay eligible
products, you will need to place two separate orders.
If you have changed your mind, you can return your
Afterpay purchase in-store or by mail for a refund. Please
check that your return or exchange meets our Return
policy here. Afterpay will be notified of your return and will
process the appropriate refunds. Please do not return
your purchase to Afterpay.
If you believe there is fault or concern with your Afterpay
purchase payment, please contact Afterpay customer
support at info@afterpay.com.
If you would like to know more about Afterpay,
visit the Afterpay website www.afterpay.com for
a comprehensive list of FAQs, terms as well as
Afterpay’s Privacy Policy, which can be found at
www.afterpay.com/privacy-policy.
If you have any questions about your Afterpay account,
please contact Afterpay directly via a web form
found here.
